Returns & Exchanges
At Letter Shoppe, we want you to love your new threads, which is why we offer a 30-day window for returns and exchanges on all unworn and unwashed apparel. If your items don't fit your vibe or your body just right, we're here to help make it a perfect match.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, we will email you a prepaid shipping label to download and print at home for a hassle-free return process.
Package Your Items
Place your items in their original packaging, attach the shipping label securely to the outside, and drop it off at any authorized carrier location.
Receive Your Refund
After our team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing