Frequently Asked Questions
Everything you need to know about your Letter Shoppe order.
How long will it take to receive my order?
Most orders are processed within 2-4 business days. Standard shipping within the US typically takes an additional 3-7 business days, while international shipping can take 2-4 weeks depending on your location.
What is your return policy for apparel?
We want you to love your gear. We accept returns and exchanges on unworn, unwashed items within 30 days of delivery. Please note that original shipping fees are non-refundable.
How should I care for my printed garments?
To preserve the life of the print, we recommend washing your items inside out in cold water and hanging them to dry. If you must use a dryer, please use a low heat setting.
Do you offer international shipping?
Yes, we ship worldwide! Shipping rates and delivery times vary by country and are calculated at checkout. Please be aware that customers are responsible for any local customs duties or taxes.
How do I know which size to order?
Each product page features a detailed size chart with measurements. Our apparel generally fits true to size, but we recommend checking the specific dimensions for each style before purchasing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.